Refund and Return Policy
Welcome to Digital Product Store. We value your satisfaction and aim to provide you with high-quality digital products including eBooks, templates, software, AI reel bundles, and more. Please read our refund and return policy carefully before making a purchase.
1. Refund Conditions
We offer refunds for purchases under the following conditions:
- Refund requests must be made within 7 days of the purchase date.
- Refunds are provided only for technical issues experienced during the downloading process.
2. Non-Refundable Items
Please note that we do not offer refunds in the following cases:
- If the digital product has been successfully downloaded.
- For any other reasons not related to technical issues during downloading.
3. Refund Request Process
To request a refund, please follow these steps:
- Send an email to our support team at support@digibyte-store.com.
- Include your invoice or order number and a detailed description of the technical issue you encountered.
4. Processing Time
Once your refund request is received and approved, we will process your refund within 3 business days. You will be notified via email once the refund has been issued.
5. Contact Information
For any questions or concerns regarding our refund and return policy, please contact us at support@digibyte-store.com. We are here to assist you and ensure a smooth experience with our digital products.
Thank you for choosing Digital Product Store. We appreciate your business!